Activate Your Warranty

Automatic Warranty Activation
Available for U.S. Purchases Only

Holiday Warranty Extension: For orders placed between November 1st and December 31st, we offer an extended warranty period through January 31st, to ensure gift purchases have adequate time to be covered.

Congratulations on Your New Kicknroll Scooter!

You’ve made a valuable investment. All Kicknroll products come with a 1-year warranty covering manufacturer’s defects. This warranty safeguards against craftsmanship faults, and if your product has a manufacturing issue, we’ll either repair it or provide spare parts, free of charge. If repair is impractical, we’ll, at our discretion, replace the product. Please note that for a no-charge exchange, the defective item must be returned within 30 days, or the customer will be responsible for the full price of the exchanged item.

Who is Covered?

• The original purchaser who bought the product from an authorized dealer

What is Not Covered?

• Second-hand products
• Modified or altered products
• Poorly maintained products (left outside)
• Normal wear and tear
• Any damage, failure, or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in the owner’s manual
• Wear and tear on wheels
• Wear and tear on grip tapes
• Improper or abnormal use
• Excessive load
• Cosmetic issues such as fading or scratching

Please note, the warranty submission form is only applicable for scooters purchased within the United States from knroll.com, Amazon, and/or other authorized (USA-based) Kicknroll retailers. The warranty is non-transferrable and is valid for the original purchaser only. Kicknroll’s warranty parts/service is solely available within the United States and does not carry over should you move to a different country. The warranty period starts automatically on the date you receive your product.