Last Updated: May 15, 2024

    At Kicknroll LLC, we strive to provide prompt and reliable shipping for all orders placed on knroll.com. Please review our shipping policy below:

    1. Processing Time:
      • Orders are processed within 1-3 business days.
      • Orders are not processed, shipped, or delivered on weekends or holidays.
    2. Shipping Rates & Delivery Estimates:
      • Shipping charges for your order will be calculated and displayed at checkout.
      • Delivery estimates depend on the shipping method selected during checkout:
        • Standard Shipping: 5-7 business days.
        • Expedited Shipping: 2-3 business days.
        • Overnight Shipping: 1-2 business days.
    3. Shipment Confirmation & Order Tracking:
      • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
    4. Customs, Duties, and Taxes:
      • Kicknroll LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
    5. Damages:
      • Kicknroll LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.